A Career With Purpose

Mobilize is the leader in building private professional networks through online communities. Leading organizations rely on these networks to drive their mission, growth, and innovation. By creating a deep sense of belonging and purpose with users, our customers enjoy a 3x higher engagement average and use Mobilize to break away from the competition and lead their industry. The United Nations, Forrester, Salesforce, and many top-tier professional associations rely on Mobilize to power world-class professional networks. We love working with passionate people who believe in the power of groups and movements who are customer-obsessed.

Who We’re Looking For:

We are looking for a passionate and experienced DevOps Engineer with 5+ years of experience to join our team to contribute to our mission of bringing purpose, belonging, and connection to a world in need.

Working closely with our Product & Engineering teams, you will architect and harden services, write code to automate and manage infrastructure, and ensure we are exceeding cloud infrastructure best practices. You are both service- and detail-oriented, comfortable individually shepherding ideas into reality as well as pairing up with other teammates on large, complex projects. Strong collaborators with craftsperson tendencies and an inherent sense of ownership will thrive here. The salary range for this position is $125-155K depending on experience.

What You Will Accomplish:

• • Build and manage scalable, resilient, and secure cloud infrastructure.
  • Develop a thorough understanding of cloud security assessments and certifications.
  • Influence our policies and processes, ensuring robust and compliant control protocols.
  • Establish a reputation for championing best practices for implementing secure infrastructure.
  • Manage infrastructure configuration and provisioning using tools such as Terraform.
  • Improve our container orchestration strategies.
  • Improve our mean time to recovery.
  • Improve our CI/CD pipelines and supporting tools.
  • Support and improve our platform observability capabilities including metrics generation, storage, and retrieval.

Requirements:

• • You are a team player/coach who appreciates giving and receiving feedback.
  • Experience with a compliance reporting framework such as SOC2.
  • Experience with GitHub Actions and Packages.

Why Work at Mobilize?

Mobilize is quickly transitioning from a startup to a recognized player in the community space. 

In the first quarter of 2021, we completely rebuilt our engineering team. Our engineering leaders are thoughtbot and Pivotal Labs alums who are determined to build a team that exemplifies industry best practices. We are a team that walks the talk. We are disciplined, work at a sustainable pace, and write well-tested, scalable, performant code. We pair-program frequently, host team retro’s weekly, and improve our processes as a habit. If you are looking to make a lasting impact and own your domain in an environment where your voice matters, consider joining our team.

We offer an exceptional benefits package including health, dental, and vision, 401k savings, flexible vacation, competitive salaries, stock options, and more. 

To apply, please email us at [email protected] with Senior DevOps as the subject and tell us why you would be a great fit.

Disclaimer for Recruitment Agencies

Mobilize does not accept unsolicited CVs from recruiters or employment agencies. Mobilize will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Mobilize explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Mobilize.

You will be joining a small but mighty Services team responsible for the full cycle of our customer’s journey. We are looking for an expert relationship builder with a proven track record of helping clients adopt a product and grow their business. As part of the Services team of Strategist and Customer Support managers, you will be responsible for developing and helping our customers implement their initial onboarding Community Strategy. Strategists are the trusted advisers on using our product and mapping it to a customer’s outcomes. This is a fully remote position so open to applicants throughout the US.

What you will do (with support from the Services Team):

• • Within the Mobilize Strategy Framework, work with Mobilize Customers to develop and help them implement a Community Strategy
  • Compile and deliver actionable customer insights to the marketing, sales, product, and services teams.
  • Drive customer delight by coaching Network/Community best practices, ensuring implementations are on track, and delivering a launch plan.
  • Work with customers to understand organizational priorities, set goals, and ensure that they are successful and engaged with Mobilize throughout their customer journey.
  • Work closely with the Product team to gather feedback and feature recommendations from our top customers.

What we require:

• • 5+ years of experience building and executing community engagement strategies
  • Deeply understand our customers and identify opportunities for experimentation, growth, and optimization at every stage of their lifecycle
  • You are highly analytical and have deep experimentation experience, with a track record of executing A/B tests, optimizing campaigns, translating data into insights, and clearly communicating those insights back to key stakeholders.
  • Outstanding communication and interpersonal skills to navigate complex challenges by aligning multiple stakeholders on a common goal.
  • Bachelor’s Degree
  • SaaS experience

What we prefer:

• • Experience using
  • Project Management software
  • Project Management skills
  • Salesforce experience
  • Zendesk experience
  • SSO experience
  • API/Integration experience

Why Work at Mobilize?

Mobilize is quickly transitioning from a startup to a recognized player in the community space. 

We offer an exceptional benefits package including health, dental, and vision, 401k savings, flexible vacation, competitive salaries, stock options, and more. 

To apply, please email us at [email protected] with Director of Community Strategy as the subject and tell us why you would be a great fit.

Disclaimer for Recruitment Agencies

Mobilize does not accept unsolicited CVs from recruiters or employment agencies. Mobilize will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Mobilize explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Mobilize.