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Features

Community Management

Flexible Moderation
Control all content and members, or appoint managers to moderate for each group. Easily moderate members and content the way you want. Create public and private content, events, and discussions.

Personalized Onboarding
Create a personal onboarding experience for your members and get them and running quickly—keep them focused on what they need to do next

Group Lounge
Every group has a dedicated place for peer-to-peer conversations, learning, accessing resources and uncovering new opportunities—an easy way for members to get things done together.

Member Directory
Manage all of your members in one place. Keep information and communication preferences up-to-date. Segment members and groups for highly targeted communications

Resource center
Organize the most important information for members to discover, interact and engage. Understand who’s interacted with what information, and who hasn’t and help your members get things done.

Outreach center for cross-channel communication
Easy to use outreach center gives community owners and group managers communication flexibility. Keep member communication preferences up-to-date and send timely messages to members who need it across SMS, email and Mobile App.

Communications

Smart Segmentation
Segment members based on engagement insights, rich profile attributes and content activity. Keep members engaged with messages and content they prefer

Email conversations without logging in
Don’t feel like logging in, engage via email anytime anywhere. Engage prospective members in conversations using email—keep everyone informed on what you need to get done

Post-types, mentions and notifications
Polls, questions, and many other communication post types. Mentions and notifications—flexible formats to make engaging in conversations focused and easy.

Dedicated group lounges
Every group has a dedicated space to engage in hyper-relevant conversations. Keep member groups focused on the outcomes they need to achieve

Highlights and Embedded Video
Highlight any post-type to keep it visible to those who need it, and add embedded video to your communications to make them even more compelling

Mobile phones showing the different qualitative post types in a mobilize community
A Mobilize member directory with profile images and metadata

Networking

Smart Networking Groups
Automatic group suggestions help members join groups and network with individuals based on interests and outcomes they value most

Private and Group Chat
Members share direct messages with each other or in groups, across channels like email and mobile.

Rich Member Directory
Robus member directory with customized profiles. Members include their preferences, interests and experience—helping other members easily discover and network with peers based on similar interests and needs.

Highlights and Introductions
Keep group members informed with highlighted messages, resources and projects. Help them discover new networking opportunities with automatic introductions.

Mobile and Personalization

Mobile App
Phones are essential to help members get things done—give members a fully modern, mobile experience with all of useful engagement features from your community.

Branded Experience
Brand your community (and mobile app) with colors, labels and custom web + email domains. Members feel right at home and ready to engage.

Personalized Interface
Personalize header labels and images, groups and subgroups, resources, email footers, and more.

A personalized branded form
Engagement analytics screenshots

Analytics and Insights

Profile Enrichment
Enrich user profiles with custom inputs or additional data from your systems of record. Use these attributes for better segmentation, reporting and action insights

Community Health Analysis
Our strategy experts provide a monthly rundown of key metrics and insights to help you understand the health of your community based on the outcomes you’re trying to achieve.

Performance Analytics
Understand content performance in the community. Know what members like most, or which groups are performing best. Clear insights to help your community get things done and thrive

Resource Activity Analytics
Know which individuals engage with what resources. Uncover the most valuable resources, keep an eye on compliance, or know which resources to send each segment.

Custom Analytics
For enterprise customers, we offer customized analytics and insights reporting to help you tie community performance to your specific systems or record and your individual business outcomes

Event Management

Calendar
In-person meetings remain uncertain. Engage members virtually. Organize meetups, virtual workshops, webinars, regional discussions, video meetings and more.

Calendar Sync and Subscription
Members sync calendar events and can subscribe to any community calendar

Public or Private Events
Whatever your audience needs, public or private—create an event to help them get things done.

Event Communication Space
Every event has its own communication space to keep the conversation going after every event. Questions, learnings, ideas are easily shared with everyone.

Conference Links and Embedded video
Easily link to live conference platforms, then embed the recorded video sessions for members to go back and view for as long as you want

Invitations + RSVPs
end personalized invites via SMS, Email and collect RSVPs in an instant.

Mobile phones with communication and event examples from the Mobilize community platform

Backend

Extensible API
From basic API access—to fully accessible and customized integration—our API ensures Mobilize plays perfectly within your stack.

Single-Sign-On (SSO)
Already have an SSO strategy in place? Plug it into your community too. Fully compatible with OpenID Connect or SAML 2.0

Privacy + Security
Set access permissions, controls and access levels across admins, organizers, and managers. Flexibility to empower users but keep things private and secure in the ways your business demands.

AWS/Amazon Secure Cloud Platform
Redundant, scalable and secure. The right provisioning to keep your environment security compliant

Integrations
Check out our integrations page →