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Leadership

19
Dec
Human Centered Stack
Community Strategy  ·  Leadership
The Future of Customer Experience: A Human-Centered Stack

Creating a customer experience where insights present themselves that you’ve never had before, and lead to the kind of competitive advantage that’s untouchable by your competitors.

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20
Nov
Community Strategy  ·  Leadership
Virtual Events Are a Waste of Resources Without This

It takes a huge amount of resources to execute a virtual event, but all of it’s wasted if we don’t think about long-term continuity.

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09
Oct
leaders create more leaders
Community Strategy  ·  Guides  ·  Leadership
Distributed Leadership: A Direct Path to Community Success

“Take our word for it; a thoughtful strategy and launch plan are essential if you want your community program to last.”

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14
Sep
Leadership
We raised $6M to Help Communities Get Stuff Done

It’s been two years since I bought Mobilize.

Back then, I said I thought community software was dead. I still think it’s dead. The number of people I’ve met who said, “We got burned by community software,” is staggering.

I’ve been working in or near the community and collaboration space for 26 years– it’s not keeping up with the times.

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09
Sep
Pink medical kit with medicine for corona virus
Community Strategy  ·  Leadership
A Practical Toolkit for Dealing with Coronavirus

Practical Strategies and Tactics for Resilient Networks

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08
Sep
Mountains and person
Community Strategy  ·  Leadership
10 easy ways to be a great community leader

10 tried-and-true methods for great community leadership.

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07
Sep
Leadership
The One Thing Accelerators, VC & PE Firms Must Do Now

Creating Powerful Portfolio Networks

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05
Sep
Maria Ogneva
Community Strategy  ·  Leadership
How to Build Long-lasting, Thriving, ROI-crushing Communities

Want to learn how to build active, meaningful communities while winning over executives and board

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04
Sep
Interviewing
Community Strategy  ·  Leadership
10 Questions You’ll Be Asked in a Community Manager Job Interview

Community manager interview questions you just have to know before you go! You’re about to interview for an amazing community manager position at your dream company—congrats! Chances are you’ve already

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04
Sep
Community Strategy  ·  Leadership
Community Software is Dead

I just got back into the “community software” category after an eight year hiatus with Mobilize. The customers, analysts and consultants are still amazing, but the technology hasn’t changed much. In fact, it’s gotten worse. The tech world moved on to friction-free,

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12
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