Slack group managers who are looking to have more control over their community's experience have options. One great alternative to Slack is Mobilize.
Slack for many communities is used too much for both time-sensitive and time-insensitive communication. The constant bombardment of incoming messages and notifications can get overwhelming and considering how nonconstructive a lot of Slack messages can be, it starts to disrupt the important flow of your community. Ultimately, Slack is a group communication tool, though there are plenty of alternatives to Slack.
Here are just some of Slack's limitations:
- Not another forum 🤦♀️. No matter how much we love to chat, we can't always be on it 24/7 and sometimes the conversation continues even when we are not online. Posts sent out to your Slack group cannot be targeted to specific members, and limited analytics cannot confirm that the right members saw your latest posting. Not to mention the endless feed that you have to go through to figure out who is talking about what. The constant bombardment of incoming messages and notifications can get overwhelming.
- Arduous Learning Curve. Non-technical users sometimes find it difficult to adopt and retain Slack in their community because they find the interface and functionality challenging. Adopting a new tool already comes with its own set of challenges, making it unintuitive for community members to adopt the tool from the get-go can hinder the success of the community.
- No Identity. As great as it is to have a community forum, it's also important for your community to have a branded home base where members can feel like they are a part of the family. Creating a branded space creates credibility, familiarity and helps achieve belonging. Unfortunately Slack doesn't offer the option to brand your space.
- As your Slack timeline gets filled up with more and more content, your group is now in competition with hundreds of threads and rooms for attention—limiting your ability to connect with your group.
For a community to be happy, engaged, and fruitful, the tools you useto manage members should be robust and scalable.
Here are some of the ways Mobilize makes life a little easier when managing your community:
- Email list management. Unlike Slack, which does not allow you to send emails to your group members, you can send emails to all of your community members, or selected members from Mobilize's outreach centre. This ensures that your most important communications don’t go missing. Did a group member miss out on an email? No problem. Mobilize can send targeted follow-ups, making sure no one is left behind.
- Privacy & Permissions. You control how social you want your group to be. Allow members to find each other and network, start private conversations, or discussion groups. You control how social you want your community to be. Slack limits the number of ways that your group members can connect with one another. With Mobilize, you can encourage more meaningful connections.
- Create a powerful member directory. The more you know about your group, the better you can serve them. Mobilize gives group leaders the power to learn more about their community by allowing group leaders to customize the data they collect. Allow members to enter their location, files, and other pertinent information to create subgroups within your community—fostering collaboration and engagement among like-minded individuals.
- Own the brand experience. When you use Slack, your brand is not the focal point. But with Mobilize, you can create a customized member experience. Connect your custom domain and create a registration form associated with your brand to add member trust and credibility to your group. In other words, you’re not just another Slack channel, you’re a thriving community.
- Members can reply from anywhere. With Mobilize, group members don’t need to login to reply to the communications you’ve sent. And communication friction can be reduced further by letting members join your group using their social logins—in addition to using an email address.
While Slack has made it easy to collaborate with team members on specific projects, there’s much more to managing a community. Group leaders, administrators, and moderators know this. That’s why Mobilize has created tools that are robust and powerful to help leaders finally have everything they need to create and manage a thriving community their members will love.